This Privacy Statement explains how QuickLlama (“QuickLlama”, “we” or “our”) collects, uses and discloses your personal information in connection with the operation of the QuickLlama platform.
What information is collected?
Personal
information is information that can be used to identify directly or
indirectly. Personal information also includes anonymous information that is
linked to information that can be used to identify you directly or
indirectly. Personal information does not include anonymous
information.
We only collect and use personal information that is necessary
to fulfill our legal obligations and to help us manage our business and deliver
the services you have requested.
We collect information when you register on our site,
place an order, subscribe to our newsletter or respond to a survey.
When ordering or
register on our site, as appropriate, you may be asked to enter the following
information: your name, email address, mailing address and phone
number. However, you can also visit our site anonymously.
What use we give to your information?
We use the information you provide us for the specific purposes to which you provide the information on the first place, as indicated at the time of collection it and as permitted by law. The information we collect from you may be used in the following
ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- To improve our website and your shopping experience (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to requests for customer service and support needs).
- To process transactions, including the execution of payments and delivery of products or requested acquired services.
- To administer a contest, special promotion, survey, activity or other characteristic of the site.
- Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
- The email address you provide for order processing, can be used to send you important information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note that when you have consented to the processing of your personal information, you can remove it, for example by sending an email to contacto@quickllama.com at any time, the withdrawal will not affect the legality of any preprocessing. made
on the basis of consent.
Your rights
We take reasonable steps to ensure that your personal information is accurate, complete and current. You have the right to access, correct or delete personal information we collect. Also you are entitled to restrict or object at any time, the
subsequent processing of your personal information. You are entitled to receive your personal information in a structured format and standard and, where technically possible, the right to have your personal information transmitted directly to a third
party. You can file a complaint with the competent authority for data protection regarding the processing of your personal information.
To protect the privacy and security of your personal information, we may request information that allows us to confirm your identity and right of access to such information, as well as search for and provide personal information we maintain. There
are cases where laws or regulatory requirements allow or require us to refuse to provide or remove some or all personal information we maintain.
You can send an email to contacto@quickllama.com to exercise these rights. We will respond to your request within a reasonable time. We will take all reasonable steps to ensure that personal data are
correct and updated.
How do we protect your information?
That said, we
implemented a variety of security measures including the use of a secure
server. All information confidential / credit provided is transmitted via
Secure Socket Layer (SSL) technology and then encrypted into our database
providers payment gateway, so that only those authorized with special access
rights can access to such systems and must keep the information confidential.
Do we use cookies?
Yes. Cookies are small files that a site or its
service provider transfers to the hard drive of your computer via your web
browser (if enabled through configuration). This allows systems of the
sites or service providers to recognize your browser and capture and remember
certain information.
We use cookies to help us understand and save your
preferences for future visits, compile aggregate data about site traffic and
site interaction so we can provide better experiences and tools for the site in
the future.
We may have contracts with external service providers
to help us better understand visitors to our site. However, these service
providers are not allowed to use the information collected on our behalf except
to help us conduct and improve our business directly. We use, for example,
Google Analytics, a web analytics service provided by Google, Inc. (
"Google") to help us better understand how they interact with our
website users. Google Analytics uses cookies to gather information about
the use of our website. This information is used to compile reports and
create services to help us improve our website and the services associated with
it. Reports reveal website trends without identifying individual
visitors. The information generated by the Google cookie about your use of
our website (including your IP address) can be transmitted and stored by Google
on servers in the United States. Google may also transfer this information
to third parties where required by law, or where such third parties process the
information on behalf of Google. Google will not associate your IP address
with any other data that Google provided.
On some pages of our website, third parties who
provide applications through our website can set their own cookies to provide
services, to track the success of their applications or customize applications
for you. For example, when sharing content using a button to share on social
networks like Facebook, the social network that created the button will record what
you've done. Because of how cookies work, we cannot access these cookies nor
third parties cannot access the data of the cookies we use.
If you prefer, you can
choose to have your computer warn you each time a cookie is sent, or
you can choose to disable all cookies through your browser
settings. Like most websites, if you disable cookies, some of our
services may not function properly. However, you can still place
orders by contacting customer service at contacto@quickllama.com.
Age of consent
In the using this site,
you represent that you have at the least the age of majority in your country of
origin or residence and has given us permission to allow your minor dependents
to use this site.
Do we disclose information to third parties?
We don’t sell, trade or
transfer in any way your personal information to third parties. This does
not include trusted third parties who assist us in operating our website,
managing our business, payment execution, delivery of goods or services
purchased, sending information or updates, or service to you, only when those
parties agree to keep this information confidential. We may also disclose
your information when we believe disclosure is appropriate to comply with the
law, enforce our site policies, or protect ours or others rights, property or
safety. However, information from the visitor personally unidentifiable
may be provided to third parties for marketing, advertising or other uses.
How long do we keep your information?
We will retain your
personal information for as long as necessary to fulfill the purposes described
in this Privacy Policy, unless a longer retention period is required or
permitted by tax, accounting or other applicable laws.
Third party links
Occasionally, at our
discretion, we may include or offer third party products or services on our
website. These third-party sites have separate privacy and independent policies. Therefore,
we have no responsibility or liability for the content and activities of these
linked sites. However, we seek to protect the integrity of our site and
welcome any feedback about these sites.
Terms and Conditions
Please also visit our Terms
and Conditions section establishing the use, disclaimers and limitations of
liability governing the use of our website at Terms and Conditions.
Changes in our Privacy Policy
We reserve the right to
modify this privacy policy at any time, so please review it
frequently. Changes and clarifications will take effect immediately after
its publication on the website. If we make material changes to this
policy, we will notify you here that has been updated, so you know what
information we collect, how we use it and under what circumstances, if any, use
and / or disclose. If our store is acquired or merged with another
company, your information may be transferred to the new owners so we can
continue selling you products.
Contact Us
If you wish
to exercise one of his rights as set forth above, or if you have a
question or complaint about this policy, or how your personal information is
processed, please contact us by e – mail to contacto@quickllama.com.